This is the first in a series of blog postings which I hope will explore knowledge management (KM) from a practical no nonsense point of view. I begin with the language barrier.
Library and information professionals have been doing the ‘information thing’ for years but frankly not making enough noise about our skills. So when your organisation demands implementation of a knowledge management strategy based on information they obtained from conferences, journal articles, consultants, and because ‘everyone else is doing it’, we must take the lead and become the link between theory and practice.
We may not be KM theory experts but our practical skills, knowledge of the organisation and accompanying culture/values and mental flexibility means we are ideally placed to help them make sense of the information world. As it has been said, ‘the only thing that matters in the workplace is how it works in practice’.[1]
