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| It's about the communication, stupid! |
Continuing Professional Development (CPD) is an essential part
of a Knowledge Management strategy. When the process is working properly it not
only ensures that an individual is up to date in specialist areas of their
practice but also it means that they take the information back to their
departments. Whether the information is presented verbally at meetings, or
written about in a piece of knowhow, incorporated into a precedent etc, it
seeps into the fabric of the firm’s knowledge and is turned into profit. This
is crucial given the initial expense – there has to be a return on this
investment.
This process is important so to see how it works for us I went
back to the beginning. How do the lawyers find out what courses are available?
