'Law Librarians! I want to make your role more interesting’ - #MmIT2015 Conference

Me looking professional

This is the full text of the talk I gave at the MmIT 2015 Conference 'With Power Comes Great Responsibility - How librarians can Harness the Power of Social Media for the Benefit of their Users'. This is a subject very close to my professional heart and I hope you will forgive me the length of this post.

Introduction

‘I want to make your role more interesting’ was one of the more unusual things that a lawyer has said to me in my twenty year career as a law librarian.

It was September 2013 and inspired by a talk given by commentator Helen Lewis, I had just written an article about internet trolls for my own wide ranging blog. I mentioned this in passing to the lawyer heading up a newly formed Collyer Bristow team – the official sounding ‘Cyber Investigations Unit’. This concentrates on assisting victims of cyber stalking, online harassment and abuse. After a read of my article,  he decided to make ‘trolling’ the topic of the next firm’s Cyber Matters newsletter. 

Reverberations: #SocialMedia, Impact and #Altmetrics within Libraries and Research

I changed my CILIP Special Interest Group membership recently and, although it is too early in the year to tell, it’s possibly cemented the new direction in my continuing professional development. I’ve previously been nervous of the Multimedia and Information Technology Group (MmIT) because I am not a technical whizz and merely an enthusiastic end user of other people’s inventions; I constantly salute the brains behind Blogger, MiCoach and Evernote. However preconceptions are there to be unconcepted and at their AGM yesterday I was astonished at the group’s breadth, scope, and imagination.

During the introduction to the afternoon, chair, Leo Appleton said that the AGM usually set the theme for the year, providing a springboard into the annual conference. After the success of last year’s conference on ‘Sound and Vision in Librarianship: Going Beyond Words and Pictures’, which I’m sad to have missed, they are thinking about revisiting social media and how it's developed. Given that library and information services are using social media in increasingly inventive ways, it would be interesting to reflect on these changes and talk about where it is all going.

Book Review: 'Corporate Libraries: Basic Principles in a Changing Landscape’

Confusion reigns in the land of CILIP: Chartered Institute of Library and Information Professionals. What is the difference between people who are mid-career managers, experienced directors, newly qualified solo specialists, or…something else entirely? An email from the largely public and academic library umbrella organisation regarding focus groups got me thinking about why our professional body is struggling with this complicated brave new information driven world. In my view, part of this is due to the perceived differences between public and corporate librarians.

Some insights are inadvertently offered in Constance Ard’s new book ‘Corporate Libraries: Basic Principles in a Changing Landscape’ and it goes straight to the heart of why CILIP is in turmoil. I shall come on to specifics shortly. Firstly, it saddens me that this book wasn’t published by Facet Publishing because, aside from a few gripes, it is one of the most insightful and readable - and expensive - books about the changing role of library and information staff I’ve come across recently. Ard and her team of extremely well qualified contributors set out to explore the way that corporate librarians are instrumental in contributing to the aims and objectives of the companies that employ them.

Twenty Years as a Law Librarian - Professional Bodies

This is the third in this series of twenty years in law librarianship. I already have covered technology and communications, both of which are fairly uncontroversial. This one is about librarianship's changing professional bodies, which made up part of my report's section on ‘professional awareness’, and could be problematic.



Our Professional Future 1998

Twenty years ago the Chartered Institute of Library and Information Professionals was the Library Association. My Professional Development Report provides an excellent snapshot of where I was in 1999 and was submitted to prove my professional worthiness to become an Associate Member of the LA. At the time of writing it, the profession was undergoing momentous change, and they were consulting on the proposed merger with the Institute of Information Scientists (IIS). I wrote,

Twenty Years as a Law Librarian - Communications

Early librarian communication

This is the second in my series of 'Twenty Years as a Law Librarian' blogposts. Although the first was about technology, whilst writing it I found myself constantly thinking about communications. I decided to split the two so I could expand on other areas so that, for example, in the technology piece I could explore the development of  search engines, electronic services, and library catalogues. In this I want to explore different aspects of communications, not just in the obviously technologically reliant areas, but the many other ways we communicate day-to-day.

Twenty Years as a Law Librarian - Technology

Not a computer pic

It’s not just the internet that has been around for ages. Turns out I have too. I have been mining my LA/CILIP Professional Development Report (1999) for insight into what has changed (or not) in the information profession. In this first piece I focus on technology, but I will be reviewing communication methods, taking a look at changing training requirements, and comparing the state of the profession - then and now.

It was 1998. I’d just come off the standalone Lexis terminal after finding a case for a lawyer. He’d been grateful for my speedy search technique not because he needed it quickly, but because spending longer than 10 seconds on there meant a hefty fee. I was pleased that I’d found an unreported case and it had made me think about doing my job without a networked computer.

I asked the experienced library manager I worked with, 'what was librarianship like when you first qualified?’ Her response was ‘cards, cards and more catalogue cards'. She had been in the profession since the late 1970s and the changes she’d seen fascinated me. I am now in the same position as she was. I have been in (law) librarianship full time since 1995, and chartered in 1999. It is now 2014 and the past twenty years have seen incredible developments.

The basics have not changed. We are still employed to find the right information, at the right time, and at the right price. Our libraries and the way our users access information have changed beyond technological recognition. We may have different job titles and work in areas which may not previously have come under ‘library and information’ but the areas I am looking at remain constant, even if the details change. Technology is all encompassing in our role so I have picked out a few naïve gems from my report.

Career reflections and staff retention

’ Do you remember when you started your first post-university professional job? When you were eager to sign up to your professional organisation and get going on the post-nominals? I had just moved to London and during the mid-1990s had an open mind as to whether a job was going to be for life or for 6 months but I really hoped my first job would be special, long lasting and I worked really hard to get it right.

Which I did; that firm never had a keener or more passionate library assistant and I loved it there. Building on my theoretical library school knowledge, I learnt so much about how to – and how not to – run a library, design a new one, set up a library catalogue, see how lawyers reacted to the thought of mere support staff having email and communicating directly with clients. I would have stayed there if it hadn’t been for a number of issues, which I shall come on to in a moment. Despite having written a career overview for the excellent UKlibchat group, this posting isn’t just a mere excursion into nostalgia but recently I overheard someone say ‘if someone is good [at their job], we don’t expect them to stay’. Both have made me consider staff retention and there were a few things I wanted to think through.

Unlocking the Universe: Off prints and scientific publishing

I’ve been following the arguments surrounding the publishing of scientific research with interest; what the Guardian are calling an ‘Academic Spring’. Since the Wellcome Trust, in conjunction with The Howard Hughes Medical Institute and the Max Planck Society ‘announced they are to support a new, top-tier, open access journal for biomedical and life sciences research’, various academics have come out very much in favour of freely accessible research papers. Recently mathematicians have taken matters into their own hands and thrown down the gauntlet in front of Elsevier publishing. This has major implications for academic libraries and the renegotiation of journals contracts. I will continue to monitor this from a professional stand point.