Some tips for avoiding anxiety at conferences

Library and information industry conferences, seminars, events offer attendees valuable opportunities for networking and continuing professional development. However they can also be anxiety inducing. 

If it’s any consolation for nervous first-timers, it can be just as bad for those going for the umteenth time. The truth is, we ALL get anxiety - some of us worse than others, but it affects every single one of us. 

Law librarians and the importance of training

May your training room be full!

In this article I want to highlight the vital role that UK legal information professionals play annually each September. My team can testify to the fact that late summer is a busy time. Those of us involved in legal private practice are preparing for a new intake of trainee lawyers. Depending on the size of the client firm, this can be from 5-20+ new starters, so there is much to do. 

A personal approach to mentoring

Looking for me?

Independence can be an obstacle to effective mentoring. From a personal point of view I'm happy to go away and look up an answer myself if I'm struggling. That's perfect if it is a fact based problem but what if it is more empathic or personal? Allowing yourself to develop your soft skills through discussion is actually a skill in and of itself. Asking for mentoring assistance can be tricky and requires an exchange of trust. 

Virtual teams and collaborative working #BIALL2017

I've now completed my first full week of truly remote working so am reasonably well equipped to comment on and consolidate the notes taken from the various relevant sessions. As usual BIALL had ensured that although there were topic overlaps, a different perspective was given by each expert. Eleanor Windsor from LibSource presented on 'Managing a successful virtual team', whilst the entire Vinge law firm library team came in to offer insight on working together in different offices. And finally a duo from the University of Law talked about collaborative working to reduce pressure on library services.

Being Informed about Brexit #BIALL2017

The notes that follow arise out of the BIALL Conference 2017 and given the theme of the conference was 'Together or Apart? Effective ways of working'  I'm happy to share my notes! This has recently been updated to reflect the #BIALL2019 conference on Vable.

Being Informed about Brexit

The first plenary session - and Willi Steiner Memorial Lecture was entitled 'Informing the debate about Brexit', presented by David Allen Green. This is obviously a contentious topic as a whole but at least law librarians can claim to be well informed as to the arguments. After all, it is the legal chaos in which we are interested. As I have noted in the past information specialists are experts in spotting fake news. We have all the skills and expertise required to assist the general public and others who rely on us to get things right.

Should the law be used to stop 'Uberification'?

This is the fourth and final debate in this Thomson Reuters series. Having attended two of the others, they have offered an entertaining yet expert view into wide ranging topics such as Right to Be Forgotten, Corporate Crime, and Human Rights. All of these debates can be seen on YouTube and this one will no doubt go up soon. Whether the law should be used to stop 'uberification' was the final motion to be debated and promised to be controversial from the outset.

'Law Librarians! I want to make your role more interesting’ - #MmIT2015 Conference

Me looking professional

This is the full text of the talk I gave at the MmIT 2015 Conference 'With Power Comes Great Responsibility - How librarians can Harness the Power of Social Media for the Benefit of their Users'. This is a subject very close to my professional heart and I hope you will forgive me the length of this post.

Introduction

‘I want to make your role more interesting’ was one of the more unusual things that a lawyer has said to me in my twenty year career as a law librarian.

It was September 2013 and inspired by a talk given by commentator Helen Lewis, I had just written an article about internet trolls for my own wide ranging blog. I mentioned this in passing to the lawyer heading up a newly formed Collyer Bristow team – the official sounding ‘Cyber Investigations Unit’. This concentrates on assisting victims of cyber stalking, online harassment and abuse. After a read of my article,  he decided to make ‘trolling’ the topic of the next firm’s Cyber Matters newsletter. 

The Murky Depths of the #DeepWeb

No kittens on the deep web

Inevitably the recent hacking of the Ashley Madison website has caused a vast avalanche of commentary, covering everything from users’ morality to company security. I maintain that although the fallout on people’s personal lives from the data dump is one thing, the hackers’ employment of the so-called ‘dark web’ to communicate their criminal acts needs further exploration. What do most people know about the dark web, why does it remain such a taboo, and what are the issues facing the authorities?

The Future of Law Again: #LexisNexis

LexisNexis is the in the business of tracking and working with the legal market because it recognises the huge potential for profit. Although lawyers still need primary material ‘the law’, publishers see the benefits of not only adding value to this raw material, but also developing efficiency driving tools. These rough notes came out of a Product Adoption Advisory Board meeting, and nothing here identifies anyone who came along.

The vision that LexisNexis has for the future of law is, for many places, already here. Lawyers can work flexibly with a virtual presence anywhere in the world, are able to communicate with clients over instant messaging services and collaborate with colleagues using the cloud. As they noted today, all legal requirements regarding confidentiality, data protection, and regulated industries are appropriately observed.

It's All About Us: The Importance of Embedded Librarianship

Sometimes it is only with hindsight that you realise you’re going about things the right way, professionally speaking. Over the past year I’ve been reflecting on how the law library profession has changed over the last two decades. When I concluded that ‘I like to think of library services being an 'information centre'; we are at the centre of the firm and information revolves around us, whilst we ensure it gets to the right place’, I had no idea that I was describing embedded librarianship. Although I was actually referring to communications, the latest SLA event on the 20th April at the Sage offices emphasised the importance of physically being in the middle of things.

We heard two very different speakers; Jacqueline Beattie, Information Services Lead at Neftex Petroleum Consultants Ltd, and Genny Franklin, Clinical Librarian at Barts Health NHS Trust. Both offered a tale of embedded librarianship in their respective fields: geoscience and obstetrics and gynaecology. A brief overview of their roles and their employers will inevitably draw out differences between the two roles, but there are inherent similarities. And it was these similarities to which I found myself nodding my head.

Don’t Free Citizens Need The Right To Be Forgotten?

Last night saw the inaugural debate of the new Legal Debate Series organised by Thomson Reuters. It was a timely discussion around the highly contentious issue of an individual's right to control their own digital footprint and legacy. On May 13 2014 the ECJ backed the 'Right to be forgotten' and ruled that individuals can request that Google and other search engines remove links to 'inadequate, irrelevant, or no longer relevant personal data'. The blurb continued, 'the implications for search engines, social media operators and in fact, any business with EU operations are huge'. Having already written about litigation and data protection, I was interested to hear if anything new could be brought to the debate.

Anticipating research needs; or being there from pitch to party

Old and New Clare Style

Collyer Bristow is home to a long-standing art gallery which presents the best and most interesting contemporary art, whether by up-and-coming or more established artists. Our current show is by Anne Howeson. She works with eighteenth- and nineteenth-century prints that are copied on to drawing paper, which she transforms by rubbing away, and making additions with paint. So a bucolic printed view of tile kilns on old Maiden Lane (now York Way) becomes overlaid with a modern glass fronted office block. This uncanny mix reminds us of the fluidity of London’s architecture, past, present and future.

What does this exhibition have to do with knowledge management and legal information? Surprisingly, more than you might initially think. One of the speakers at an event held in conjunction with this show was Jeremy Smith, an archivist from London Metropolitan Archives. Obviously Anne is a devotee of London’s archives because of their collections of prints, which provide the underlying inspiration for her work. Jeremy was proud that archives were becoming increasingly popular with artists, but admitted that this show was rare because he was able to see the end product of a user's research.

Reverberations: #SocialMedia, Impact and #Altmetrics within Libraries and Research

I changed my CILIP Special Interest Group membership recently and, although it is too early in the year to tell, it’s possibly cemented the new direction in my continuing professional development. I’ve previously been nervous of the Multimedia and Information Technology Group (MmIT) because I am not a technical whizz and merely an enthusiastic end user of other people’s inventions; I constantly salute the brains behind Blogger, MiCoach and Evernote. However preconceptions are there to be unconcepted and at their AGM yesterday I was astonished at the group’s breadth, scope, and imagination.

During the introduction to the afternoon, chair, Leo Appleton said that the AGM usually set the theme for the year, providing a springboard into the annual conference. After the success of last year’s conference on ‘Sound and Vision in Librarianship: Going Beyond Words and Pictures’, which I’m sad to have missed, they are thinking about revisiting social media and how it's developed. Given that library and information services are using social media in increasingly inventive ways, it would be interesting to reflect on these changes and talk about where it is all going.

Collaboration, Collaboration, Collaboration

By the 'c' side

An article and event came together in happy synchronicity this week. The resultant combination made me consider the true meaning of the word 'collaboration'. A look at the dictionary tells me:

1. to work together with another or others on something.
2. derogatory to co-operate or collude with an enemy, especially one occupying one’s own country.

The FT article on ‘the dangers of a rising C-level for the business environment’ (8/12/14) caught my eye because of its stress on assertiveness training for team members. The author takes a humorous look at the proliferation of chiefs – his ‘c’ word - in the business environment and the dangers of perceived infallibility. He outlines the importance of knowing one’s limits and working within systems, ensuring the smooth running of corporate machinery. He concluded that the real ‘c’ word was ‘colleagues’.

A CPD Review of the Year

Reflections...

CPD is an essential part of being a chartered professional of any type. So I’m pleased to announce I’ve just submitted my CILIP revalidation statement. For those of you unfamiliar with CILIP processes, when you charter you are expected to maintain your professional development by annual revalidation.

I admit that this is my first formal revalidation. It’s not that I haven’t been keeping up-to-date, just I hadn’t informed CILIP. This year has been different for two reasons; they broadened the types of valid CPD, so time spent on reading, presenting, social media etc all count towards the minimum 20 hours; and at the end of last year they launched a virtual learning environment to help with the administrative process.

Data Protection: A Litigation View

Data protection is normally presented from a risk/compliance point of view and, indeed, it is an essential part of a firm's responsibility to their clients. Information professionals should be involved with these compliance duties and be familiar with processes and principles. However, what about the litigation point of view? Yesterday David Glen of 1 Brick Court took us though some recent legal developments but any errors in law or omissions in sense are all mine!

Background
 

The Data Protection Act 1998 was formed out of the EU Data Protection Directive (also known as Directive 95/46/EC). For the first decade of its existence, it caused a stir as a new area of law but then, litigation-wise, essentially discarded. Data protection has been seen as a secondary cause, offering a peripheral remedy after remedies that libel and misuse of information offer.

David believed that this is shifting and we will be seeing a change in the future. He suggested that people are far more aware of their personal data protection rights because of increased discussion in the press. The increased willingness of the judiciary to apply the data protection thresholds is also key; Tugendhat J. has turned it into a radical issue. The final case (below) that he discussed applies the DPA's already broad issue of fairness in an even wider way.

Book Review: 'Corporate Libraries: Basic Principles in a Changing Landscape’

Confusion reigns in the land of CILIP: Chartered Institute of Library and Information Professionals. What is the difference between people who are mid-career managers, experienced directors, newly qualified solo specialists, or…something else entirely? An email from the largely public and academic library umbrella organisation regarding focus groups got me thinking about why our professional body is struggling with this complicated brave new information driven world. In my view, part of this is due to the perceived differences between public and corporate librarians.

Some insights are inadvertently offered in Constance Ard’s new book ‘Corporate Libraries: Basic Principles in a Changing Landscape’ and it goes straight to the heart of why CILIP is in turmoil. I shall come on to specifics shortly. Firstly, it saddens me that this book wasn’t published by Facet Publishing because, aside from a few gripes, it is one of the most insightful and readable - and expensive - books about the changing role of library and information staff I’ve come across recently. Ard and her team of extremely well qualified contributors set out to explore the way that corporate librarians are instrumental in contributing to the aims and objectives of the companies that employ them.

Is Negative Attention Better Than No Attention?

Ostracism, (n), exclusion from a society or group

One of the legal journals I was scanning yesterday brought to my attention a report looking into whether negative attention was better than no attention. Jane O'Reilly and her colleagues believed that employees have a strong ‘need to belong’ within their organisations. So they set out to test whether employees perceive ostracism, compared with harassment, to be more socially acceptable, less psychologically harmful, and less likely to be prohibited in their organisation.

Passion: When Capability isn't Enough

Arousing great desire

Passion can be defined in a number of ways. It is derived from late Latin 'pati' meaning to 'suffer' and was chiefly a term in Christian theology. Its modern meanings range from 'strong and barely controllable emotion', 'a state or outburst of strong emotion', 'intense sexual love', to 'an intense desire or enthusiasm for something' or 'a thing arousing great enthusiasm'.

With these in mind, Lucy Kellaway made some interesting observations in her FT column from Monday 9th June. She stated that the fashion for being 'passionate' about your work was actually undesirable and inappropriate. She explained that 'passion' was mere language inflation and, occasionally, an excuse for work place histrionics. Instead of passion, she suggests that employers should instead call for enthusiasm, conscientiousness and motivation. This state should be left for religious festivals and sexual activity, and most definitely out of the photocopy room.

The BMA Library: Mission Anything is Possible

Last July I went on a visit to the RCS Library and so when an opportunity came up to visit another high profile medical library, I was quite excited. CLSIG organised a trip to meet Jacky Berry at the British Medical Association for an overview of the services they offer to their 152,000 members.

The library is unmissible. As you go through the swish main reception area and security gates, arrows and a sign LIBRARY points you upward. As you head up the flight of stairs, you are met with a model of bright modernity, with low wooden shelving, open work spaces and plenty of natural light. A successful team of 13 offer a suite of services to their members, and they see themselves as 'a working doctors library' providing access to a diverse book collection - from clinical to business management. They provide journal alerts, full text doc delivery, electronic services, training to all, and they have a high profile within the BMA.  Last year they had 19328 visitors!