My Latest Blogpost Round-up: Collaboration

February was a prolific work blogging month where I enjoyed investigating the art (and science) of collaboration. As Vable's Topic Specialist I am happy to share ideas and thoughts on library management skills with law librarian colleagues around the world!

Useful Information Management Blogposts from 2018

Where were you for the start of 2019?

This was originally published on the current awareness based Vable blog in January but I wanted to keep a record of it here. Continuing Professional Development, and all that! I took a look over the best blogposts from 2018 - an exciting year when information awareness went mainstream from GDPR, as well as the Cambridge Analytica scandal.

We also attended various conferences to explore innovative and flexible approaches in the world of library and information work. With our own approaches to innovation and working with others, late last year we were proud to announce our MLex integration, as well as a partnership with Onelog. 

Content is dead! Long live content!

This article was originally published on Iris Briefings but I feel strongly about the message it sends. When we create content, who are we trying to reach? Search engines or people?

A recent article on content marketing got me thinking. As a qualified information professional it has always been my responsibility to get the right information to the right person and at the right price. My colleagues knew that if I sent them an article or document, they could rely on the quality of the content. Increasingly though, people researching online are being deluged with rehashed, badly written ‘junk articles’. I’m unsure whether this is the fault of a decreasing amount of discerning readership, or a rise of a new king: the search engine.

Part 2: Centre for Law & Information Policy #CLIP Launch!

These notes conclude the second half of the IALS Centre for Law & Information Policy launch on Tuesday 24th February. The theme was ‘Information flows and dams’. The first part is here. I didn't catch verbatim the last two presentations, and happily the keynote speech 'Does Privacy Matter?' is available online - I had another engagement!

EU Data Protection

David Erdos took the enormous confusion that is European data protection and asked ‘Is a reconceptualization possible?’. He made the case for the new regulation being bureaucratic, burdensome and illogical. Starting out with the relatively simple definitions of key terms, he said that personal data is any information relating to a person, even their job titles. Sensitive personal data includes racial profile, sexual identity, political affiliation etc. Given the general ban on processing sensitive data, taken to extremes, just by stating ‘David Cameron, Prime Minister and Conservative MP is a questionable breach of data protection.

Because of these broad definitions, effective protection is limited due to widespread non-compliance.' He quoted Bert-Jaap Koops (2014) and I’ve found this to clarify, ‘unless data protection reform starts looking in other directions — going back to basics, playing other regulatory tunes on different instruments in other legal areas, and revitalising the spirit of data protection by stimulating best practices — data protection will remain dead. Or, worse perhaps, a zombie’. He suggested some solutions:

1. There should be better definitions of the mischiefs that data protection counters.
2. There should be narrower scope and it shouldn't try to regulate everything.
3. It should acknowledge rights conflicts. Innovation shouldn’t be stifled
4. It should delineate peremptory rules
5. And it should be effectively enforced. 

He outlined some historic support of narrowing the regulation’s scope. First was the Durant case at 28 ‘.It follows from what I have said that not all information retrieved from a computer search against an individual's name or unique identifier is personal data within the Act.’ And the second was the OECD framework guidelines 1980, which were very clear on definitions and scope. However given that the regulation is the most amended piece of legislation ever, he is pessimistic about any back tracking and/or tightening of definitions. 

Cloud Computing

The second speaker from this panel – and actually the last in my notes – was Asma Vranaki on ‘the rise of cloud investigations by European data protection authorities’. I have made liberal use of her blog post on the same matter because this was an exceptionally technical presentation. We did have a twitter exchange on the complexity of the matter so please excuse any errors; they are mine alone.

Cloud computing is the use of the internet to run applications or store data. Until recently, we kept everything locally on our computers or on a server in our office basement. Cloud computing revolutionises this because programs and data suddenly become accessible from any device and any location. The information is accessed remotely and not stored locally. If you have ever accessed web-based email, this is cloud computing. If you’ve streamed music or videos, this is cloud computing. Apps like Dropbx, MiCoach or Evernote both rely on cloud computing. Facebook? Cloud computing. And these innovative applications and technologies are proliferating and are clearly here to stay.

Cloud computing relies on large quantities of personal data, and scholars, regulators, and lawyers are becoming increasingly concerned about data protection issues. Who owns the data and how secure is it? It is these issues that the new European data protection laws are looking to address. Many global in-house lawyers are struggling with the complex and intricate data protection issues raised by cloud computing. Many organisations, including law firms, are adopting cloud computing technologies and services because it is an efficient, flexible, and cost efficient way to work. So what are the implications and how can we find out what is happening?

Asma’s work involves looking at various data sources:

1. Audits and/or investigations of cloud providers conducted by national data protection authorities;
2. Relevant press releases and opinions;
3. Current and proposed data protection laws, and; 
4. Relevant lawsuits filed against cloud providers on the grounds of breaches of data protection laws.

With this information she can assess the compliance of cloud providers with relevant data protection laws and determine whether cloud providers have breached relevant data protection laws. Her findings suggest that there have been a growing number of data audits and/or investigations of cloud providers, such as Facebook twice, Google and Whatsapp by national data protection authorities. At the same time, there is less litigation being filed against such cloud providers.

This trend in my view isn’t surprising. Firstly, it is inevitable that there would be an increase in audits because there are more cloud computing providers. What is more interesting is that there have been so few reported breaches. Perhaps the complexity and the international nature of the companies providing server space is one reason for the lack of investigations –and limited litigation. So many jurisdictions can be involved, and if there is more than one service provider, who is the data controller, which jurisdictional laws apply?

She warns in-house lawyers about these audits and says that this shift indicates a significant change in the methods and processes and people involved in assessing compliance. Additionally, further research needs to be conducted into the reasons behind the so-called rise of the ‘Audit Age’.


The event raised many interesting questions around subjects which have been in the news over the last week! There was a recent parliamentary report on drones; security around apps; the cloud, bio tech data...

Centre for Law & Information Policy #CLIP Launch!

These notes make up the first part of the IALS Centre for Law & Information Policy on Tuesday 24th February. The theme was ‘Information flows and dams’. The Centre itself is looking to advance research across the area of data access and ownership rights, data privacy and confidentiality, freedom of information, legal publishing (both free-to-internet and commercial), preservation and management of legal information, internet and social media regulation (in terms of content, access, and ownership) and the malicious use and misuse of data. It aims to build networks and encourage collaboration. 

Anticipating research needs; or being there from pitch to party

Old and New Clare Style

Collyer Bristow is home to a long-standing art gallery which presents the best and most interesting contemporary art, whether by up-and-coming or more established artists. Our current show is by Anne Howeson. She works with eighteenth- and nineteenth-century prints that are copied on to drawing paper, which she transforms by rubbing away, and making additions with paint. So a bucolic printed view of tile kilns on old Maiden Lane (now York Way) becomes overlaid with a modern glass fronted office block. This uncanny mix reminds us of the fluidity of London’s architecture, past, present and future.

What does this exhibition have to do with knowledge management and legal information? Surprisingly, more than you might initially think. One of the speakers at an event held in conjunction with this show was Jeremy Smith, an archivist from London Metropolitan Archives. Obviously Anne is a devotee of London’s archives because of their collections of prints, which provide the underlying inspiration for her work. Jeremy was proud that archives were becoming increasingly popular with artists, but admitted that this show was rare because he was able to see the end product of a user's research.

Wearable Technology: The Impact on Society and Privacy

What do I know about wearable tech? What do I know about my own privacy settings on the tech that I carry about with me? How much of my personal data am I unwittingly giving away to large corporations through apps, GPS, internet searches? With these questions in mind I attended the panel discussion organised by the Halsbury Law Exchange. I was there in a couple of capacities; partly as representative of my firm and partly as an interested consumer.

Book Review: Social Media in the Legal Sector

Although I write about a variety of subjects, some of my recent posts are responding to pockets of social media illiteracy and are mostly aimed at those in the legal world.

Long before getting to grips with content, a new or prospective user needs to acquaint themselves with the technology and the appropriate platform. They need to be confident in their social media abilities, and comfortable that they are not going to destroy a hard won professional legal reputation by a misplaced tweet or a badly written blog post. Social media for business is a commitment of time and money so you need to know whether it is for you.

But if you’re not internet savvy, how do you take that first step? If I need to find out about a new product or unfamiliar social media network, I would search for a quality blog about it, read relevant trade press reviews, or ask my twitter or librarian network. This requires you to be able to identify trustworthy online sources. If you are unsure, then an expensive book published by a reputable legal publisher might be the answer for many lawyers.

Work in Progress: Digitisation Projects in Museums

This is part of a wider project that I am currently working on. I am about to start on the actual evaluation of what the National Museum of the Renaissance, has achieved with its partners regarding Leonhard Danner's goldsmith's bench. However the digital art history aspect has been fascinating to read about.

Career reflections and staff retention

’ Do you remember when you started your first post-university professional job? When you were eager to sign up to your professional organisation and get going on the post-nominals? I had just moved to London and during the mid-1990s had an open mind as to whether a job was going to be for life or for 6 months but I really hoped my first job would be special, long lasting and I worked really hard to get it right.

Which I did; that firm never had a keener or more passionate library assistant and I loved it there. Building on my theoretical library school knowledge, I learnt so much about how to – and how not to – run a library, design a new one, set up a library catalogue, see how lawyers reacted to the thought of mere support staff having email and communicating directly with clients. I would have stayed there if it hadn’t been for a number of issues, which I shall come on to in a moment. Despite having written a career overview for the excellent UKlibchat group, this posting isn’t just a mere excursion into nostalgia but recently I overheard someone say ‘if someone is good [at their job], we don’t expect them to stay’. Both have made me consider staff retention and there were a few things I wanted to think through.

The Colour of Money; The New Financial Services Regulations

Two of the best things about being in law librarianship for decades are 1. seeing the changes in colours of institutions’ rule books; 2. the learning and relearning of industry acronyms. London Stock Exchange Listing Rules went from being the ‘yellow’ book to ‘that weird aubergine colour’ and the SFA, SIB, FIMBRA, PIA rule books all had their own coloured binders which had to be painstakingly updated by hand. I vaguely remember one of them being green, though the Bank of England reports tended to be a very elegant expensive looking white and gold. However when the FSA overturned these organisations in 2000-01 all their rules were subsumed into the multiple FSA Handbooks (white, purple and pale turquoise green), horrible new binders which would take your thumb off if you let them. 

Generic Widgets: Musings on a library budget

It has been said that ‘information is the lifeblood of law and the legal profession’. And to this I would like to add, law firms continue to be the flesh and muscle of the body of knowledge which they make available to clients; good lawyers turn that information into business knowhow. Anatomical analogies are a personal favourite and perhaps to stretch this one, everyone is trying to extract a pound of flesh from the legal corpus as a whole. From clients expecting discounts, lawyers squeezing suppliers and suppliers driving hard bargains, everyone is at it.

How to set up an advanced Google alert

Google Alerts are emails sent to you when Google finds new results, such as web pages, newspaper articles, or blogs that match your search term(s). You can use Google Alerts to monitor anything on the Web. For example,

· find out what is being said about their company or product
· monitor a developing news story
· keep up to date on a competitor or industry
· find out if a particular person has been mentioned

Many of you will have set up Google alerts on topics, people, events and it occurred to me that you might not be aware of the useful features on there. It may be that the search is too broad, or the location isn’t specific enough or you may even feel that you want to narrow the source to one website.

· Go to the advanced search 
· Fill in the boxes as required and click search
· Click on the link to create the search alert and follow the instructions, filling in the box as required.
· Ensure you have the right email account – you will be asked to verify the alert.

For more information generally on advanced Google searching.

Updated 1/8/13
Worrying developments regarding Google Alerts have been mentioned here 'Google Alerts' Are Broken

Lexis PSL - a few comments (amended)

Lexis users have always suffered from information overload. Lexis Library contains a wealth of information but unless you are willing to learn how to use Boolean logic, proximity searching and other library professional magic to navigate, you can be left floundering with thousands of hits. Or worse, none at all. They have tried to make Lexis library more intuitive, with special subject pages, personalised home pages and clear signposting, however this still hasn't really helped the busy lawyer.

Unlocking the Universe: Off prints and scientific publishing

I’ve been following the arguments surrounding the publishing of scientific research with interest; what the Guardian are calling an ‘Academic Spring’. Since the Wellcome Trust, in conjunction with The Howard Hughes Medical Institute and the Max Planck Society ‘announced they are to support a new, top-tier, open access journal for biomedical and life sciences research’, various academics have come out very much in favour of freely accessible research papers. Recently mathematicians have taken matters into their own hands and thrown down the gauntlet in front of Elsevier publishing. This has major implications for academic libraries and the renegotiation of journals contracts. I will continue to monitor this from a professional stand point.

'We Need To Talk': Conversations and KM

Barriers to communication

My first post was about jargon, which is a very effective barrier to communication within an organisation. In this post I want to discuss the importance of face to face communication. If knowledge management is all about capturing the personal experiences of people, then I would suggest that one good way of extracting it is through human interaction – that is to say an old fashioned conversation. But first we need to overcome some problems.

Virtual Distrust?

Electronic methods of communication (inclusive of emails, texts, DMs, any other social media, LinkedIn etc, blog messages) are necessary in a global business environment. When used effectively to link people around the globe, you wonder how we managed without them.

Wiener Library: Information is Powerful

Having promised the utterances of a renaissance woman here are some musings on something a little more serious.

I am currently doing a course on Investigating the Archive at Birkbeck College which is taking us to the photo collections variously of the V&A, Magnum Agency, Royal Anthropology Institute, London Metropolitan Archives and RIBA. So far it's been incredible and each individual archivist providing a fascinating insight into their topics. However the archive that has moved me to write this was different.

The Wiener Library: 'For the Study of the Holocaust and Genocide' probably contains some of the most shocking images of modern times. We know those photographs well and they rightly form part of our collective consciousness. So our visit was to ask questions such as; how do you store them? How did they get in this collection? How do you ensure they are used correctly? How does such an archive survive and remain actively relevant? Not to mention funding...