July 2020: Vable's current awareness round-up

We are now half way through 2020 and I'm going to say nothing about the type of year it has been. All I'm going to say is I've enjoyed creating new content for the Vable site and hope you enjoy brushing up on your library management skills. 

Since April and the onset of the COVID-19 pandemic, I have explored themes around communication. The frustrations we can face, the importance of branding, how we can improve our training and inductions, and cope with an increasing onslaught of information. 

4 Ways to Improve Your Law Firm’s Newsletters and Current Awareness

The key to a successful law firm client newsletter is more than just the right content. Include information that is relevant to the clients’ business, as items that may be interesting on a personal level. Then ensure you present it in the right way and remember to include a meaningful CTA - to have conversations further down the line.

How do you get everyone engaged in your BD strategy?

Marketing and business development (MBD) and client relationship management (CRM) is central to the ongoing growth and success of any organisation. After my conversation with the in-house lawyer, I was inspired to turn to another friend - let’s call her Fatima - for insight into the role of the legal business development specialist, and how it has changed.

It is clear from my conversation with her, and further research that marketing and business development leaders need to harness everyone’s ‘sales’ potential. One recent survey claimed that only 20% of firms get their lawyers involved in the sales process, so we must improve this. I conclude this post with a use-case scenario which brings together the three threads of discussion, and will hopefully get you and your colleagues inspired to become business development champions.

Here is my easy ABC:

• Align your business strategies across the firm
• Move Beyond the Buzzwords
• Communication is key

Useful Information Management Blogposts from 2018

Where were you for the start of 2019?

This was originally published on the current awareness based Vable blog in January but I wanted to keep a record of it here. Continuing Professional Development, and all that! I took a look over the best blogposts from 2018 - an exciting year when information awareness went mainstream from GDPR, as well as the Cambridge Analytica scandal.

We also attended various conferences to explore innovative and flexible approaches in the world of library and information work. With our own approaches to innovation and working with others, late last year we were proud to announce our MLex integration, as well as a partnership with Onelog. 

A Human View of Current Awareness

Current awareness has been on my mind recently as I begin the New Year. Most people pick up a free newspaper on the train or bus, or listen to the radio, and it's apparent than many rely on Facebook. Not the highest quality or most reliable sources.

High quality current awareness services are only available to professionals. It’s normally provided by in-house information specialists to scholars, lawyers, doctors and others. But in my view, everyone is entitled to quality low cost alerts from a trustworthy curator.

Anticipating research needs; or being there from pitch to party

Old and New Clare Style

Collyer Bristow is home to a long-standing art gallery which presents the best and most interesting contemporary art, whether by up-and-coming or more established artists. Our current show is by Anne Howeson. She works with eighteenth- and nineteenth-century prints that are copied on to drawing paper, which she transforms by rubbing away, and making additions with paint. So a bucolic printed view of tile kilns on old Maiden Lane (now York Way) becomes overlaid with a modern glass fronted office block. This uncanny mix reminds us of the fluidity of London’s architecture, past, present and future.

What does this exhibition have to do with knowledge management and legal information? Surprisingly, more than you might initially think. One of the speakers at an event held in conjunction with this show was Jeremy Smith, an archivist from London Metropolitan Archives. Obviously Anne is a devotee of London’s archives because of their collections of prints, which provide the underlying inspiration for her work. Jeremy was proud that archives were becoming increasingly popular with artists, but admitted that this show was rare because he was able to see the end product of a user's research.

Property Law Current Awareness

A guide for the grumpy!

Sometimes it's good to go back to basics and take a fresh look at a topic. In the past I've worked with property departments, helping them access and make the best of current awareness. However I felt a bit rusty last week so I've popped some sources together and I hope that others find this collection useful - and feel free to tell me about any others. My focus is UK material and I've steered clear of planning law.

There are a wealth of sources for ensuring that property lawyers are fully conversant with current affairs. From newspaper special reports, to social media, I have included an updating method suitable for everyone.